Hey there! Ever had one of those moments where you just needed to talk to a real person? We get it. At Solegazei, we’re not just another faceless online store—we’re a small team that genuinely cares about your experience. In fact, our founder still replies to emails personally (though she might take a little longer these days).
Honestly, we’ve built this brand on feedback. Remember that time a customer suggested we add wider sizes? That email changed everything. So whether you’ve got a question, a rant, or even just a random thought about shoes—we’re all ears.
Quick tip: If you’re reaching out about an order, include your order number—it helps us help you faster. Though honestly, even if you just want to chat about the weather in North Dakota (brrr), we’re here for it.
We know, we know—every company says they’re "different." But here’s the thing: last month, one of our team members spent 45 minutes helping a customer find the perfect gift for their mom. Was it efficient? Not really. Worth it? Absolutely.
So go ahead, drop us a line. We don’t use chatbots (unless you count Dave from accounting, who’s a bit robotic before his morning coffee).
